Wayland, MA and Northboro, MA, February 26, 2001 - Knowledge
Impact, Inc., a leading provider of end-user e-learning and performance support
solutions for enterprise-wide applications, and IntraLearn Software Corporation,
a leading supplier of configurable e-learning applications for midsize enterprises,
today announced a strategic partnership to integrate online learning capabilities
into enterprise-wide applications such as customer relationship management (CRM)
applications.
Under the terms of the agreement, Knowledge Impact will offer selected IntraLearn
tracking and administration functions for its Web-based training applications. Knowledge
Impact’s customized training solutions provide end-users with on-demand training
and performance support while using their enterprise application. The IntraLearn
functionality within Knowledge Impact’s Web-based training will offer enhanced capabilities
of training assessments, bookmarking, progress reporting and the management of end-user
training programs.
By seamlessly integrating e-learning into a CRM application, end-users gain a valuable
interactive educational experience that allows them to fully understand the application.
Combining customized training content with powerful assessment software, creates
a comprehensive training solution that enables an organization to rapidly align
its corporate objectives with its training requirements. Tracking the results of
end-user training enables managers to view the progress of their training program,
ensuring the investment that the organization has made in training is being fully
utilized. This highly effective combination enhances a company's ability to measure
a return on its enterprise application investment.
"We're excited about this opportunity to partner with IntraLearn because they clearly
understand the importance of incorporating e-learning with enterprise applications,"
said Jay Waldron, Knowledge Impact's President and CEO. "Together, both companies
are firmly committed to delivering the right combination of e-learning solutions
and services to businesses looking to properly educate and train their employees
on their CRM application, as well as their business processes."
"Knowledge Impact brings more than 20 years of large-scale application training
and support expertise to the CRM marketplace, and provides e-learning services to
some of the country's most well known companies," said Peter Banhazl, Executive
Vice President, IntraLearn Software Corporation. "Training is a major challenge
for any company. Online training offers an alternative for training delivery, especially
when there are employees disbursed to various locations. This partnership will provide
organizations with the technology and flexibility needed to access training and
monitor results whenever and wherever they need it. The partnership also enables
IntraLearn to expand our e-learning platform into new enterprise-wide markets, such
as CRM."
Knowledge Impact is a leading provider of end-user e-learning and performance support
solutions for enterprise-wide applications such as CRM and ERP. By offering customized
learning solutions that incorporate a company's business processes, Knowledge Impact
significantly increases the return on investment companies receive from their enterprise
applications. For nearly 20 years, Knowledge Impact has been providing solutions
across the globe for leading companies such as Citibank, Fidelity, Morgan Stanley
Dean Witter, Compaq, Dell Computer, Xerox, Silicon Graphics, Frontier, Abbott Laboratories,
Verizon, Procter and Gamble and Enterprise Rent-A-Car. The company's offerings include
KnowledgeMate - the next generation of e-learning, Web-based training (WBT), computer-based
training (CBT), e-learning and performance support solutions, instructor services
and change management services. Knowledge Impact is headquartered in Wayland, MA,
with offices across North America. For more information, contact Knowledge Impact
at 1-800-852-1230 or visit the company’s Web site at
www.kimpact.com.
IntraLearn Software Corporation was founded in 1994 with headquarters in Northboro,
MA IntraLearn is the leading supplier of configurable e-learning applications for
midsize enterprises. IntraLearn is distributed worldwide through authorized IntraLearn
resellers and learning service providers to more than 400 major organizations serving
2.5 million learners. IntraLearn customers include CitiBank, Thompson Financial,
GE Access, University of Massachusetts and the International Franchise Association.
IntraLearn is a Microsoft e-Learning Partner and Tier 1 Partner in Education. For
more information, call (508) 393-2277 or visit
www.intralearn.com.